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Do the hotel rooms have baby cribs?
We are happy to provide a baby crib and bedding free of charge. Please contact our reception to arrange this.
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Is Wi-Fi available at the hotel?
Our entire hotel is equipped with Wi-Fi. You can obtain the Wi-Fi password at the reception. You will also find it on the back of the sleeves for your room cards.
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Do the hotel rooms have a telephone connection?
Yes. To make an external call, please dial “0” first. Each unit is charged at € 0,26. To call another room, dial 7 followed by the room number (for rooms 001–017, please dial "7" followed by 701 to 717 accordingly).
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Are guests allowed to bring dogs with them?
Pets are welcome at our hotel and may be brought along. Accommodation with pets is available on the ground floor. We kindly ask for your understanding that, for hygiene reasons, pets are not permitted in our restaurants or the wellness area.
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Is there a safe in every room?
Each of our rooms on Rügen is equipped with a safe, which you are welcome to use free of charge. Please note, however, that the hotel cannot accept liability for your valuables. A safe is also available at reception for your use.
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Is it possible to have breakfast served in the room?
Currently, we do not offer breakfast service in the room. However, we warmly invite you to enjoy our varied breakfast buffet in the restaurant. There you will find a wide selection of fresh dishes and beverages that leave nothing to be desired.
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What time is check-out on the day of departure?
You may use your room and key card until 11:00 a.m. on the day of departure. If you wish, you can request your hotel bill the evening before.
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Is it possible to book an allergy-friendly room?
Our hotel does not have specific allergy-friendly rooms. However, we are happy to provide allergy-friendly bedding upon request.
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Does every room have a balcony or terrace?
Please refer to the individual room descriptions, as not all rooms feature a balcony or terrace. If you have any questions, feel free to contact us at any time.
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Can external guests also use the pool and sauna area?
No, the pool and sauna area is reserved exclusively for our hotel guests.
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What are the opening hours of the pool area?
The hotel’s wellness area, located on the lower ground floor, is open daily from 7:00 a.m. to 9:00 p.m. It includes a swimming pool, whirlpool, modern fitness room and an oriental-style relaxation lounge.
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Is the pool area barrier-free accessible?
Yes, our pool area on the lower ground floor can be easily accessed via lift. However, please note that the pool itself does not have a barrier-free entry.
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What is the temperature of the pool water?
The water temperature in our pool is 28 °C.
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Are there any swimwear requirements guests should be aware of?
Please wear appropriate bathing shoes in the spa area due to the risk of slipping. Small children who are not yet potty-trained may use the wellness area and especially the pool only while wearing swim diapers.
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What is the minimum age for children to use the pool area?
We are delighted to welcome you and your children to our hotel. Please note that the pool area is a place of relaxation. For safety reasons, children under twelve years of age may enter the wellness area only when accompanied by their parents.
Small children who are not yet potty-trained may use the wellness area and especially the pool only while wearing swim diapers.
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Is the sauna a textile-free area?
For various reasons, our saunas must be used without swimwear. Hygiene plays a key role, as synthetic swimwear can release harmful substances when exposed to the high heat of the sauna. In addition, sweat released while wearing swimwear tends to remain trapped, which is unhygienic and unpleasant – especially when using both the sauna and the pool area. Moreover, sweating without clothing is healthier, as fabric prevents sweat from evaporating properly from the skin.
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Can external guests also visit the restaurants and bars?
Yes, non-hotel guests are also warmly welcome to dine with us and enjoy a variety of drinks.
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Do you offer a breakfast buffet?
We serve a delicious and varied breakfast buffet from 7:30 a.m. to 11:00 a.m., so you can start your holiday day well-nourished and full of energy.
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Is it possible to have breakfast served in the room?
Currently, we do not offer breakfast service in the room. However, we warmly invite you to enjoy our varied breakfast buffet in the restaurant. There you will find a wide selection of fresh dishes and beverages that leave nothing to be desired.
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Do you offer vegetarian or vegan options?
We offer our guests vegetarian dishes as well as vegan meals upon request.
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Are dogs allowed in the restaurant?
For hygiene reasons, dogs are unfortunately not permitted in our restaurants along the Binz promenade. However, you are very welcome to dine with your four-legged friend at our outdoor tables.
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Which credit cards are accepted at the hotel?
The Arkona Strandhotel accepts VISA, Eurocard, American Express, as well as EC cards with PIN for amounts over € 10.
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Are there parking facilities at the hotel?
You are welcome to use our underground parking spaces for € 15 per night or our outdoor parking spaces for € 13 per night. Please be sure to reserve in advance!
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Is there a charging station for electric cars?
Yes, an electric car charging station is available. A fee of € 10 applies per charging session.
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Is it possible to rent bicycles or a car directly at the hotel?
Our reception team will be happy to assist you with booking a rental car. Bicycle rental is available at Deutschmann, located at the InterCity railway station.
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Is it possible to hire event or meeting rooms for private functions or conferences?
Yes, our hotel offers four conference rooms equipped with the latest meeting technology. We are happy to support you with the planning, preparation, and execution of conferences, seminars, or larger family celebrations.
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Are there medical practices or doctors nearby?
Our reception team will be happy to assist you if you need help finding a doctor or pharmacy.
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Are pets allowed in the hotel?
Pets are also very welcome at our hotel. A daily fee per pet applies. Please note that pets are not permitted in our restaurants but you are welcome to use the tables in the bar area or on the terrace. Please note that a tourist tax of €2 per day and animal will be charged for your dogs.
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Do you offer childcare services at the hotel?
Childcare is available in our Kids’ Club, which is open at Easter, Christmas, and New Year’s Eve 2025. For more information about the programme, please feel free to contact our reception team.
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Are there any golf courses near the hotel?
Our guests can play free of charge on the 18-hole golf course at Schloss Karnitz. It is located about 26 km from our hotel and offers a beautiful setting for golf enthusiasts. The complimentary golf offer will be available again from March/April 2026. For more information and to book this offer, please contact our reception.
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Arrival by car
If you are travelling from Berlin:
- Option 1
Take the A 24 and A 19 highways towards Rostock. At the Rostock interchange, switch to the A 20 towards Stralsund and follow it to the Stralsund exit. Then take the B 96 and follow the signs to the island of Rügen. - Option 2
Take the A 11 highway towards Szczecin until the Uckermark interchange. From there, switch to the A 20 towards Neubrandenburg/Stralsund and continue to exit 24 (Stralsund). Follow the B 96 federal road to Stralsund and then follow the signs to the island of Rügen.
Coming from Hamburg/Lübeck:
Take the A 20 freeway towards Rostock and continue to the Stralsund exit. Follow the B 96 towards Stralsund and then the signs to the island of Rügen.
Recommended route from Stralsund to the Baltic resort of Binz:
From Stralsund, the B 96 takes you over the new Rügen Bridge onto the island. Follow the B 96 towards Bergen. After approximately 20 km, take the B 196 (on the right, just before Bergen) in the direction of Sellin/Göhren. After passing through Bergen, continue for about 5 km to the Karow junction. Follow the road through Prora and, at the final crossroads, turn right. Continue along this road until you reach the left-hand turn onto Proraer Allee. At the end of this road, turn right onto Dollahner Straße and follow it until you see a left turn onto Dünenstraße. After 400 metres, turn left onto Proraer Straße and follow it – the Arkona Strandhotel will be on your left-hand side.
- Option 1
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Arrival by train
"Begin your holiday with a relaxed and stress-free journey.“
Deutsche Bahn’s long-distance trains bring you directly to Binz – no transfers needed – from Berlin, Hamburg, Hanover, Cologne, Frankfurt (Main), and Munich.
Binz is well connected by ICE and Intercity trains from across Germany – often with direct routes and no need to change.
If you wish, we will be happy to collect you from Binz station free of charge and take you back there in good time for your departure. Please inform us of your arrival and departure times in advance.
We look forward to welcoming you!
Direct Intercity connections to Binz from:
- Berlin
- Bochum
- Bonn
- Bremen
- Dortmund
- Düsseldorf
- Duisburg
- Essen
- Hamburg
- Karlsruhe
- Koblenz
- Cologne
- Münster
- Osnabrück
Intercity Express (ICE) connections from:
- Berlin
- Munich
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Arrival by plane
Berlin Brandenburg Airport (BER) is located approximately 300 km from the island of Rügen.
Hamburg Fuhlsbüttel International Airport is located approximately 310 km away.
Flight connections and airline websites:
We look forward to welcoming you!
