Privacy Policy

Data Protection

The protection of personal data is very important to us. For this reason, we handle the personal data of our employees, customers, and business partners confidentially and in accordance with applicable data protection laws and data security regulations. This privacy policy is intended to inform users of the website www.arkona-strandhotel.de about the nature, scope, purpose, and use of the personal data collected.

Visiting this website does not require the submission of personal data. However, the following data is collected and stored temporarily until automatic deletion:

• IP address
• Date and time of website access
• Name and URL of the retrieved page
• Amount of data transferred
• Browser and operating system used
• Name and network identifier of the internet service provider
• Referring domain (the site that led you to this website)

We do not intend to share this data with third parties. Data is collected solely for statistical analysis.

Consent

By using our website, the visitor consents to the storage of the above-mentioned data. This consent may be revoked at any time.

User Account / Orders

1. To complete purchases, the creation of a password-protected customer account is required. The account provides an overview of past and current orders. The customer is automatically logged out after leaving the online shop. We emphasize that we, as the website operator, do not assume liability for any misuse of passwords.

2. All data entered by the customer during the order process is stored, including:

• First and last name
• Address
• Payment details
• Email address

If necessary for delivery and/or processing, this data may be forwarded to third-party service providers. Once data storage is no longer required or legally mandated, it is automatically deleted.

User Rights

Website users are entitled to the following rights:

• To revoke consent at any time with a simple written notice (Art. 7 Para. 3 GDPR)
• To request information on the personal data we process (Art. 15 GDPR), including:
  • purpose of processing
  • data categories
  • recipient categories (third parties, if applicable)
  • intended storage duration
  • right to correction, deletion, processing limitation, objection, or complaint
  • origin of data (if not collected from the user)
  • existence of automated decision-making including profiling and related details
• To request immediate correction of incorrect or incomplete data (Art. 16 GDPR)
• To request complete deletion of personal data unless processing is legally required or justified under public interest or legal claims (Art. 17 GDPR)
• To request processing restriction where data accuracy is contested or legal grounds are lacking, but deletion is not requested (Art. 18 GDPR), or objection is filed under Art. 21 GDPR
• To receive personal data in a structured, commonly used, machine-readable format or have it transferred to another controller (Art. 20 GDPR), if technically feasible
• To file a complaint with a supervisory authority under Art. 77 GDPR, either at the place of residence, workplace, or where our company is based

Security Notice

Please note that data transmission over the internet (e.g., via email) can present security vulnerabilities. Therefore, complete protection of data from third-party access cannot be guaranteed during unencrypted communication. Upon explicit request, encrypted communication can be arranged.

Cookies

We use so-called "cookies" to make our website more user-friendly and secure. Cookies are harmless and virus-free text files that your browser stores on your device. Most cookies are deleted automatically after the session ends. Some remain stored to recognize your browser upon your next visit.

Users may configure their browsers to limit or automatically delete cookies. You may also prevent cookie storage through browser settings or by installing a browser plugin to block data processing (e.g., by Google).

Please note that disabling cookies may impair the usability of some website features.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics also uses cookies. The data generated by these cookies about your use of this website is usually transmitted to and stored on a Google server in the USA. For more information on how Google handles user data, refer to Google’s Privacy Policy.

Browser Plugin

To prevent cookies from storing data about your website usage (including your IP address) and transmitting it to Google, you can install a browser plugin that blocks this process.

Eye-Able® Server

The provision of accessibility improvements through Eye-Able® Access is an offer from Web Inclusion GmbH to ensure better access to information on the internet for all people. The necessary files (JavaScript) are loaded from an external server. To prevent attacks and provide our service in near real-time, Eye-Able® uses the Content Delivery Network (CDN) from BunnyWay d.o.o. (Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia). The use is for the purpose of fulfilling contracts with our customers (Art. 6 Para. 1 lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 Para. 1 lit. f GDPR). All transmitted data and servers remain within the EU at all times to ensure GDPR- compliant processing. Web Inclusion GmbH does not collect or analyze user behavior or other personal data (e.g., IP addresses are removed from logs). To ensure GDPR-compliant processing, Web Inclusion GmbH has concluded data processing agreements with our hosting providers.

DialogShift Chat Application and Other Communication Services on Our Website

Our website uses the communication services of DialogShift GmbH, Torstr. 201, 10115 Berlin. These include a chat application, email communication, and telephone communication. The applications process and store data for the purpose of web analytics, operating communication services, and responding to inquiries.
For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this serves to recognize you as a customer. For email and telephone communication, the communication contents are also temporarily stored to ensure efficient processing of your requests.
A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognizes the device again and can retrieve past chat protocols. This cookie is stored for 90 days from last use. You can disable the storage of cookies in your browser settings. However, the chat function cannot be executed without the use of cookies.
The possible disclosure of e.g., name, email address, or telephone number is voluntary and includes consent to temporarily use and store this data for the purpose of contact until the end of the contact. This personal data will be deleted after 90 days. When using the Journey Messaging Service, your contact details may also be used for the transmission of travel-related information (such as check-in information) if you have consented to this.
The legal basis for data processing is based on Art. 6 Para. 1 lit. a GDPR, § 25 Para. 1 TTDSG on the basis of your consent. DialogShift provides further information about the collection and use of data as well as your rights and options for protecting your privacy at https://www.dialogshift.com/privacy.

Validity

This privacy policy is currently valid and dated March 4, 2021.